Shipping Policy
At CreativityGirls.com, we strive to deliver your orders as quickly and efficiently as possible. Please review the following information about our shipping process.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Shipping Options & Delivery Times
We offer several shipping methods to meet your needs:
- Standard Shipping: 5–10 business days
- Expedited Shipping: 3–7 business days (additional fees apply)
- Express Shipping: 2–5 business days (additional fees apply)
Delivery times are estimates and may vary depending on your location and carrier delays.
Shipping Destinations
We currently ship to most countries worldwide. Shipping costs and delivery times vary by destination. You can view available shipping options at checkout.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier’s website.
Customs & Import Fees
International orders may be subject to customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the buyer. CreativityGirls.com is not liable for any delays or additional costs due to customs clearance.
Shipping Restrictions
Some items may have shipping restrictions based on size, weight, or destination. If an item cannot be shipped to your location, you will be notified before checkout.
Undeliverable Packages
If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal of customs fees, we will contact you to arrange reshipment. Additional shipping fees may apply.
Missing or Lost Packages
If your tracking information shows that your package was delivered but you have not received it, please contact your local post office or carrier first. If the issue persists, reach out to our customer support for assistance.
For any questions regarding shipping, please visit our Contact Us page.